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MARKETPLACE FAQs

 

MARKETPLACE FAQS

Returns & Exchanges

Not quite right? Please contact the seller who sold you the item and find out their return or exchange process. You can find their contact details on their seller page. Their seller page can be reached from the item page or from the seller directory

Selfish Mother does not process exchanges or returns for the Marketplace vendors. Please do not contact Selfish Mother direct about your return. 

 

 

Deliveries

Q: Who do you use to deliver your orders?

A: Each seller will use varying postage services so please contact them direct or look at their seller page to find out which they use. 

    Q: How much is postage?
    Selfish Mother Marketplace offers FREE SHIPPING across the entire site - except where products are too heavy, and require a courier. Then the seller will work out courier booking with you. 
    Q: Do you deliver overseas?
    The site delivers to the UK only so there are no overseas deliveries. 

    Returns

    Q: What is your returns address?

    A. Returns addresses vary for each seller, so please contact them for that information. 

    Q: How long do I have to return my item?

    A: Please contact the individual seller for that information. 

    Q: How do I get a refund?

    A: Please contact the individual seller for that information. The seller contact information can be found on their seller profile (which is linked to from every product page of theirs or look them up via the Seller Directory. If there are problems getting a refund please email help@SelfishMother.com if all other avenues have been exhausted!

    Q: How can I get my item(s) exchanged?
    A: Please contact the individual seller for that information. The seller contact information can be found on their seller profile (which is linked to from every product page of theirs). If there are problems getting an exchange please email help@SelfishMother.com if all other avenues have been exhausted!